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Deelo — Get It Done

Get It Done

000
The operating system for every local business.

One App.Every Local Service.

Deelo is building the operating system for local commerce by connecting customers, local businesses, professionals, agencies, and logistics through one intelligent platform.

  • One app
  • One login
  • One wallet
  • One experience
02Company Purpose

One app for every local service, and one platform for every local business behind it.

Customers

One app for every local need

Businesses

Six platforms on one core

Logistics

One managed runner network

03The Problem


A customer needs seven apps to run one ordinary week — and the shop on their street is in none of them.

Food

Swiggy

Groceries

Blinkit

Taxi

Rapido

Parcel

Porter

Home Services

Urban Company

Laundry

Phone Calls

Electrician

WhatsApp

0separate apps for one ordinary week.
  • 01

    Customers constantly switch between apps.

    Seven logins, seven wallets, seven support queues — for one neighbourhood's worth of errands.

  • 02

    Most local businesses still rely on phone calls and WhatsApp.

    No catalogue, no order history, no delivery. The counter is the entire operating system.

  • 03

    Professionals depend entirely on referrals.

    Electricians, plumbers and carpenters have no profile, no proof of work and no pipeline.

  • 04

    There is no unified platform.

    Every category was solved separately, and the neighbourhood was never solved at all.

04Solution

Every industry a town depends on, joining a single ecosystem — under one account.

Deelo

ONE PLATFORM

GroceryPharmacyBakeryLaundryFloristsRetailElectriciansPlumbersCarpentersAC TechniciansDriversCleanersAgenciesTherapistsParcelsRunners

One customer app

Every local need in a single place.

One login

One identity across every Deelo platform.

One wallet

One balance, one settlement layer, one history.

One experience

The same standard whoever is on the other side.

05Why Now


Nothing here needed to be invented. The rails were laid by someone else — Deelo is the software that finally runs on top of them.

01

Smartphones

Every shop counter already has a smartphone on it. The hardware rollout is finished — only the software is missing.

0%

Hardware layer ready

02

UPI

Payments are solved. A QR code sits on every counter in the country, and customers pay digitally by default.

0%

Payment layer ready

03

WhatsApp Commerce

Local commerce already happens inside WhatsApp. Deelo turns those loose threads into structured, trackable orders.

0%

Messaging layer ready

04

Delivery Workforce

A generation of riders has been trained by the aggregators. That workforce now exists in every town, waiting for local demand.

0%

Logistics layer ready

06The Deelo Ecosystem


Deelo is much more than a marketplace. It is an ecosystem built on one shared technology platform.

Merchant orders16 orders · ₹16,790 wk

Collected

₹1,000

Pending

₹700

Avg order

₹1,049

  • #FK-23RahulPreparing₹450
  • #FK-22Rani RamPreparing₹700
  • #FK-21RalphReady₹700
  • #FK-20VeroniqueDelivered₹1,000
07Product

Everything a shop, a professional, a runner and a customer needs — built in-house, shipped as one platform.

Customer App — screen 1
08Shared Infrastructure


Every platform in the ecosystem draws on the same core. New industries launch on infrastructure that already exists.

Shops
Home Services
Agency
Therapists
Parcels
Runner

One shared technology platform

Deelo Core

Authentication
Payments
Wallet
Maps
Notifications
Reviews
AI
Analytics
Customer Accounts
Delivery Network

This enables rapid expansion into new industries without rebuilding infrastructure.

09Why We Win

Traditional Apps

  • One industry.
  • One use case.
  • One revenue stream.

Deelo

  • Multiple industries.
  • Shared customers.
  • Shared logistics.
  • Shared payments.
  • Shared technology.
  • Powerful network effects.

One industry buys you a business. Every industry on one platform buys you a network — where each new category makes the last one cheaper to serve.

10Market Size


Deelo does not spread thin. It saturates one city, then the next — until the map fills in.

TAMIndia

₹1.1 lakh Cr

annual revenue opportunity

6 crore local businesses

Local businesses and service professionals across India — the full addressable base for a local-commerce operating system.

SAMKerala

₹4,320 Cr

annual revenue opportunity

24 lakh local businesses

Kerala's local businesses: high smartphone and UPI penetration, dense towns, and the market Deelo is built for first.

SOMKochi + Kottayam

₹324 Cr

annual revenue opportunity

1.8 lakh local businesses

The two cities Deelo already operates in — the beachhead being saturated before the next city opens.

Assumption · blended ARPU ₹1,500 / business / monthBottom-up model. Business counts are public-order estimates; ARPU is a planning assumption. Replace with validated figures before circulation.
KottayamKochiChanganasseryPalaEttumanoorVaikomKanjirappallyAlappuzhaThodupuzhaThrissurKollamKottayamLIVE TODAYKochiLIVE TODAY
Hover a circle to name the city
01

City by city

One city is won completely before the next one is opened.

02

Density first

Depth inside a postcode beats a thin presence across a state.

03

Bottom-up

Start where the aggregators will not go, and grow into the metros.

11Competition


The aggregators take the customer. WhatsApp keeps the relationship but has no system. Deelo is the only one doing both.

Feature comparison between Deelo, Swiggy, Blinkit, Urban Company and WhatsApp
CapabilityDeeloSwiggyBlinkitUrban CompanyWhatsApp
Multiple industries on one appYesDeeloNoSwiggyNoBlinkitNoUrban CompanyNoWhatsApp
Shop keeps its own customersYesDeeloNoSwiggyNoBlinkitNoUrban CompanyYesWhatsApp
Serves small townsYesDeeloNoSwiggyNoBlinkitNoUrban CompanyYesWhatsApp
Shared runner networkYesDeeloYesSwiggyYesBlinkitNoUrban CompanyNoWhatsApp
Merchant software includedYesDeeloNoSwiggyNoBlinkitNoUrban CompanyNoWhatsApp
No dark stores or inventoryYesDeeloYesSwiggyNoBlinkitYesUrban CompanyYesWhatsApp
Structured, trackable ordersYesDeeloYesSwiggyYesBlinkitYesUrban CompanyNoWhatsApp
One login and one walletYesDeeloNoSwiggyNoBlinkitNoUrban CompanyNoWhatsApp

Every competitor solves one edge of the problem. Deelo is the only system where the shop keeps the customer and gets the software, the runners and the storefront with it.

12Business Model


Six platforms, each monetising differently — on one cost base.

Revenue lines today
0
Platforms monetising
0
Future lines identified
0
01

Shops

  • Monthly SaaS
  • Platform Fee
  • WhatsApp Automation
  • Enterprise Features
02

Professionals

  • Booking Commission
03

Agencies

  • Monthly SaaS
04

Therapists

  • Subscription
05

Parcels

  • Delivery Fees
06

Future

  • Advertising
  • Merchant Financing
  • Business Loans
  • Insurance
  • API Platform
13Financials


Recurring revenue from six platforms on one cost base — with a runner network that earns rather than burns.

Blended ARPU

₹1,500

per merchant / month

Subscription plus platform and delivery revenue across the six platforms.

Merchant CAC

₹2,200

per merchant

Local, feet-on-street acquisition inside an already-dense city.

CAC payback

< 4

months

Recovered from subscription and platform fees alone.

Contribution margin

62%

at city maturity

Software margin blended with a positive-margin runner network.

Five-year model

Revenue and operating cost, ₹ lakh per year. Illustrative.

RevenueCost
05001,0001,5002,0002,500Y12 citiesY24 citiesY310 citiesY425 citiesY550 cities
Hover or focus any year to compare revenue against operating cost. Revenue overtakes cost in Y4.

Key milestones

  • Break-even city

    Kottayam, Y2

  • Runway on this raise

    18 months

  • Next raise

    Series A, Y2

Illustrative operating model, not actuals. Figures are planning assumptions for the current raise.

14Go To Market


Each stage exists to make the next one cheaper, faster and less dependent on the founders.

  • Kottayam

    Live

    Prove the loop

    The anchor town. Every platform, one runner network, and the unit economics proven in the open.

  • Kochi

    Live

    Prove it repeats

    The second city launched on a playbook rather than with founders on the ground.

  • City 3

    Prove the playbook

    Launch cost, ramp time and retention become predictable, costed numbers.

  • 10 Cities

    Regional density

    A contiguous cluster of towns and cities sharing runners, trust and demand.

  • 50 Cities

    State coverage

    Kerala covered city by city, with local operations teams in each district.

  • 500 Cities

    The network

    The default operating system for local commerce across small-city India.

15Traction


Started in 2024. Over ₹1 crore already invested, the technology fully built, and two cities live.

01

0

Registered users

All-time registrations across the network — customers, runners and professionals.

02

0

Approved & active

Verified professionals cleared to take jobs today.

03

0

Live shops

Merchants onboarded and transacting on the platform.

04

0

Cities live

Kottayam and Kochi, with the playbook proven in both.

Founded
2024
Invested to date
₹1 Cr+
Technology
100% built
Cities live
Kochi · Kottayam

Verification funnel

Deelo verifies before it lists. Live figures from the operations dashboard — including the 249 applications turned down. Review applies to those applying to work, not to customers.

Live data
  • Registered0

    All-time registrations — customers, runners and professionals

  • In review0

    710 pending · 801 approved · 249 rejected

  • Approved & active0

    Cleared to take jobs today

16Team

Product, operations, engineering and finance — six people running every platform across two cities.

Muhammed Musthafa, Founder & CEO at Deelo

Muhammed Musthafa

Founder & CEO

Khalid K M, Head of Product & Ops at Deelo

Khalid K M

Head of Product & Ops

Muhammed Moosa, Head of Operations at Deelo

Muhammed Moosa

Head of Operations

Suhail Subair, Team Lead, Software Engineering at Deelo

Suhail Subair

Team Lead, Software Engineering

Abdul Basid, Software Engineer at Deelo

Abdul Basid

Software Engineer

Nourin Nazreen S, Finance & Legal Compliance at Deelo

Nourin Nazreen S

Finance & Legal Compliance

I did not start with a market. I started with a street — and the shops on it that had run out of ways to compete.

Muhammed Musthafa, Founder & CEO

Engineering

Senior frontend engineer at VERSO GmbH in Munich, and Usercentrics before that — years of enterprise SaaS in React, TypeScript and Angular, now in Deelo's own stack.

Product

Deelo was designed at the shop counter, alongside the people who use it every day, not in a boardroom.

Vision

One network that carries a town's entire commerce — shops, services, runners and payments on a single rail.

Execution

Since 2024: over ₹1 crore invested, the full technology stack built in-house, 10,446 registered users and two cities live.

17Investment

Seed round

Raising0 Lakhs

To take a proven town-level loop and make it repeatable — engineering depth, an operations playbook, and the first wave of expansion.

Use of funds

100%
  • Engineering

    40%

    Shared platform core, the six product surfaces and runner dispatch infrastructure.

  • Operations

    25%

    Onboarding, verification, runner supply and the town-launch playbook.

  • Marketing

    20%

    Demand generation inside each town — local, dense and measurable.

  • Expansion

    15%

    Opening the next towns with a repeatable, costed launch model.

18 — Vision


Every shop, professional, agency and runner in a neighbourhood, connected to one platform.

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